HomeNewsEXCLUSIVE Revealed: Beautician, 43, and her boyfriend 'who cleared hotel room of...

EXCLUSIVE Revealed: Beautician, 43, and her boyfriend ‘who cleared hotel room of everything they could carry including luxury towels, two lamps, a fan and clock radio in brazen theft captured on CCTV’


A hotel guest who stripped her room of everything she could carry was being questioned by police today.

Beautician Martine Rendell, 43, and her boyfriend allegedly escaped with a haul of luxury towels, two lamps, an electric fan, clock radio, kettle and tea caddy.

Rendell refused to answer her door to MailOnline this afternoon – but a police van arrived at her three-bedroomed semi in the village of Taffs Well, near Cardiff, and two officers were let in.

Her boyfriend who had been with her at the hotel arrived at the address minutes later and the couple were quizzed about the events of last Saturday night. His identity has yet to emerge.

Mother-of-two Rendell was traced by police after using a bank card with her name on it when checking into the Dolphin Hotel in Pembroke Dock, West Wales, last Saturday night.

Martine Rendell (pictured), who stripped her room of everything she could carry, was being questioned by police today

Martine Rendell (pictured), who stripped her room of everything she could carry, was being questioned by police today

Two police officers were seen exiting Martine Rendell's house in Taffs Well, Wales, on Friday

Two police officers were seen exiting Martine Rendell’s house in Taffs Well, Wales, on Friday

Beautician Martine Rendell, 43, and her boyfriend allegedly escaped with a haul of luxury towels, two lamps, an electric fan, clock radio, kettle and tea caddy

Beautician Martine Rendell, 43, and her boyfriend allegedly escaped with a haul of luxury towels, two lamps, an electric fan, clock radio, kettle and tea caddy 

Her boyfriend who had been with her at the hotel arrived at the address minutes later and the couple were quizzed about the events of last Saturday night. His identity has yet to emerge.

Her boyfriend who had been with her at the hotel arrived at the address minutes later and the couple were quizzed about the events of last Saturday night. His identity has yet to emerge.

The ‘super friendly’ pair socialised with other guests and staff at the 10-room hotel before going to their room at 11.30pm.

They paid £80 for the one-night stay and left with items worth £200 the next morning when they checked out.

Hotel staff went to the room to clean it and were stunned to find it had been stripped bare.

All that was left was complimentary shower gel and shampoo in the bathroom and the wall-mounted TV – even the remote control was gone.

Landlady Natalie Newton, 43, checked the hotel’s CCTV and saw images of the couple going to their car to fetch a holdall and a large shopping bag to carry off the stolen goods.

Natalie gave police the CCTV and the woman’s name from the reservation she made through Booking.Com.

She said: ‘I still can’t get over the cheek of it – or the stupidity.

‘They booked through Booking.com and her first card was declined. But the second one had her name on it.

‘They actually checked out 25 minutes late which is not surprising because they had a lot of packing to do. 

Hotel landlady Natalie Newton, 43, and her partner, chef Ben Randall, opened the hotel in 2019 after her family ran it as a pub since 1999. The couple are pictured together

Hotel landlady Natalie Newton, 43, and her partner, chef Ben Randall, opened the hotel in 2019 after her family ran it as a pub since 1999. The couple are pictured together

The couple used Booking.com to reserve a room at the newly opened Dolphin Hotel in Pembroke Dock, West Wales

The couple used Booking.com to reserve a room at the newly opened Dolphin Hotel in Pembroke Dock, West Wales

Police questioned the couple inside their home for 40 minutes before leaving without the missing goods. Pictured is one of the guest suites at the Dolphin Hotel and Restaurant

Police questioned the couple inside their home for 40 minutes before leaving without the missing goods. Pictured is one of the guest suites at the Dolphin Hotel and Restaurant

Natalie gave police the CCTV and the woman's name from the reservation she made through Booking.Com

Natalie gave police the CCTV and the woman’s name from the reservation she made through Booking.Com 

‘I passed all the information onto the police – I’m glad they’ve acted so swiftly.’

Police questioned the couple inside their home for 40 minutes before leaving without the missing goods.

Rendell, a grandmother who describes herself as a health/beauty worker on Instagram, has lived at the semi for years but her boyfriend only recently moved in.

She has two sons, one in his twenties the other in his late teens, from a previous marriage.

Neighbours say there have been complaints because the couple burn plastic rubbish in their garden and the fumes drift over the area.

The pair were seen on CCTV stripping their hotel room of items and taking them back to their car

The pair were seen on CCTV stripping their hotel room of items and taking them back to their car 

They escaped with two fluffy white bath towels, two hand towels, an electric fan, two lamps, a kettle, tea caddy and a tower extension block with USB ports

They escaped with two fluffy white bath towels, two hand towels, an electric fan, two lamps, a kettle, tea caddy and a tower extension block with USB ports

The hotel's owner put the CCTV pictures on social media asking people to come forward to name and shame the room strippers

The hotel’s owner put the CCTV pictures on social media asking people to come forward to name and shame the room strippers

One neighbour said: 'It seems crazy - she was never going to get away with it - she and her boyfriend were right in front of the CCTV cameras.'

One neighbour said: ‘It seems crazy – she was never going to get away with it – she and her boyfriend were right in front of the CCTV cameras.’ 

Neighbours say there have been complaints because the couple burn plastic rubbish in their garden and the fumes drift over the area

Neighbours say there have been complaints because the couple burn plastic rubbish in their garden and the fumes drift over the area 

A view of the dining area at the Dolphin Hotel and Restaurant. Detectives are probing what happened

A view of the dining area at the Dolphin Hotel and Restaurant. Detectives are probing what happened

A guest room in the Dolphin Hotel and Restaurant that has two single beds

A guest room in the Dolphin Hotel and Restaurant that has two single beds

Dyfed-Powys Police confirmed they are investigating after a report of theft from the hotel. A Dyfed-Powys Police spokesman said: 'We have received a report of theft from a room at the Dolphin Hotel, Pembroke Dock, on Saturday, 19 August. We are investigating the incident.'

Dyfed-Powys Police confirmed they are investigating after a report of theft from the hotel. A Dyfed-Powys Police spokesman said: ‘We have received a report of theft from a room at the Dolphin Hotel, Pembroke Dock, on Saturday, 19 August. We are investigating the incident.’

Pictured: The lobby at the Dolphin Hotel and Restaurant

Pictured: The lobby at the Dolphin Hotel and Restaurant

Pictured is the beer garden where the male guest enjoyed his drink and cigarette

Pictured is the beer garden where the male guest enjoyed his drink and cigarette

The front of the house was littered with tools, children’s toys and a can of WD40 was left on the window sill.

One neighbour said: ‘It seems crazy – she was never going to get away with it – she and her boyfriend were right in front of the CCTV cameras.

‘I take the shampoo home if I’ve opened it at a hotel but I’d never take towels or the slippers. It’s not right.’

A Dyfed-Powys Police spokesman said: ‘We have received a report of theft from a room at the Dolphin Hotel, Pembroke Dock, on Saturday, 19 August. We are investigating the incident.’



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