PlayGrand Casino is an online casino that’s been around since 2013 and offers UK players various excellent games. White Hat Gaming Limited manages the brand and is one of the market-leading operators of various other casinos.
However, simply because White Hat Gaming Limited manages it doesn’t mean it’s the best online casino for you. We explore the platform and its services, looking into the pros and cons of playing at the site.
The first factor we check is whether the casino is licensed and regulated. PlayGrand is licensed by the reputable United Kingdom Gambling Commission.
Below, we look further into what features and promotions you can expect at this casino.
👨🏫PlayGrand casino pros and cons
We list some of the main pros and cons of using this site, so look through them to see whether it’s the site for you.
- Over 1,000 games
- 24/7 customer support live chat
- Many popular payment methods
- Managed by a reputable company
- Lack of promotions
- Limited table games are available
💰Welcome bonus at PlayGrand online casino
The welcome offer is a 100% deposit match bonus with a maximum bonus limit of £100. You also receive 30 free spins for Reactoonz on your first deposit. The minimum deposit required to claim this bonus is £10, and once you make the eligible deposit, the casino automatically credits the bonus to your account.
You must use all the free spins within 10 days of receiving them, and the free spins winnings will convert into bonus funds. You must wager all bonus funds part of this offer 35x within 30 days.
The maximum bet you can make with an active promotion is £5. We appreciate the reasonable and fair bonus terms of this offer.
🎁No deposit bonuses at PlayGrand online casino
A no deposit bonus is quite popular with players, as they don’t need to risk their bankroll to claim and complete it. Generally, you can claim one after completing an action, like registering or verifying your account.
PlayGrand is currently offering a no deposit bonus for you to try and enjoy games withou risk. You can currently get amazing 30 free spins on the popular slot Book of Dead just by joining PlayGrand.
PlayGrand online casino bonus codes
PlayGrand Casino doesn’t require you to use a bonus code. Instead, the operator automatically credits the welcome offer to your account. However, PlayGrand sends promotions and offers via email, and you might find exclusive bonus codes sent this way.
PlayGrand online casino spins bonus
So far, the only free spins promotion you can claim is the extra spins you receive in the welcome offer. Free spins generally have a set value, which is often the lowest bet possible of its eligible slot.
However, new time-limited promotions and free spins offers might become available over time at the casino, so frequently check the Promotions page.
Other PlayGrand online casino bonuses
One of the drawbacks of this casino is that there aren’t other bonuses available.
However, that doesn’t mean there’ll never be such ones on the Promotions page. The operator makes daily, weekly, and monthly offers available now and then to help existing players boost their bankroll and keep playing on the platform.
🎰Games at PlayGrand online casino
Over 1,000 of the best available casino games are available on this platform, keeping you entertained for months. While the majority of the games are slots, there are also table games, live casino titles, jackpots and other games available.
More than 80 top providers provide their games to this platform, from famous names like Microgaming, NetEnt, and Play’n GO to others like Playzido, Reel Play and Spinomenal.
When browsing the slots, you’ll find game categories like Megaways, cluster pays, bonus buy, sticky wilds, and classic. By choosing a game, you’ll find some info below it, along with games related to this title.
This operator lists over 30 live casino games from Evolution and Pragmatic Play. These includes various types of classic games such as roulette and blackjack. The titles range from variants like XXXTreme Lighting Roulette and 2 Hand Casino Hold’em to Lightning Dice and Power Blackjack.
You’ll also find regulars like Craps, Sic Bo, Baccarat, and Dragon Tiger available. Players who love game shows can try out Boom City, Deal or No Deal, and Dead or Alive Saloon at this casino.
Players have access to more than 50 jackpot slots. While not all are progressive jackpot slots, you’ll find various progressive titles like Dragon’s Luck Power Reels and Top Cat Most Wanted Jackpot King. Several other slot games part of the Jackpot King series are also available, like Diamond Mine Megaways and Fishin’ Frenzy.
There are more than 40 table games, with variants like Double Ball Roulette and Buster Blackjack available.
Besides the table games, over 35 other game titles are available to browse and enjoy, such as Test Your Strength, Slingone Fishin’, Keno Pop, and Stargate Scratch.
💱How to deposit and withdraw money at PlayGrand online casino
PlayGrand Casino offers many popular payment methods, from cards and e-wallets to online banking. The cards available are Visa, Mastercard, and Maestro, while bank transfer is also an option. You can also deposit using CashtoCode, Neosurf, or Paysafecard.
However, the most popular payment methods are the e-wallets like PayPal, Neteller, and Skrill. All deposits have a £10 minimum limit, while the daily limit is £7,500. This amount can become higher after you verify your account.
The withdrawal limits start at £10 and have no maximum, except what the payment provider has set. The operator can take up to 48 hours to review withdrawal requests, after which the standard payout time applies.
For e-wallets, it varies from instant to 24 hours, while debit cards have a two to five days average payout time. Bank transfers can take up to 10 days. Note that you can’t cancel a withdrawal once it’s requested.
The casino doesn’t charge transaction fees, but the payment provider might, so always check it. You must deposit with the payment method before using that method for withdrawals. However, remember that you can’t use credit cards if you’re based in the UK.
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📝How to sign up to PlayGrand online casino
You can sign up within minutes at this online casino, but you’ll need to verify your account before withdrawing. Follow the below steps to create your account:
- Access the PlayGrand website and click the pink “Sign Up” button.
- Choose a username, and add your email and a unique password to get started.
- Add your name, surname, and gender and click next.
- The next step is inserting your address in the required fields.
- Lastly, add your phone number, and choose whether to claim the welcome offer as you create an account.
The operator uses SSL Encryption and TLS v1.2 encryption at a minimum to protect your data.
📞How to contact PlayGrand online casino customer support
The support team is available 24/7, ensuring you can always ask them for any advice. The live chat is in the footer, with the agents fast to respond and friendly when helping you resolve your issue. You can also use the support email to contact them, but unfortunately, there isn’t a phone support line.
There’s also no FAQ section, which we feel is a bit remiss of the casino, but the 24/7 live chat makes it easy to contact them with any questions.
🤵How to join PlayGrand online casino’s VIP program
PlayGrand doesn’t have a VIP scheme available for UK players.
🎁Find casinos with loyalty bonuses🎁
👍How does PlayGrand online casino encourage responsible gambling?
When UK players sign up for the first time at PlayGrand, the casino asks if they want to set deposit limits. That alone shows you the dedication this site holds towards responsible gaming. Several tools are available in your account, from deposit limits and payday to curfew limits and session reminders.
The curfew limit is a limit you set to control until what time you can keep playing, while the session reminders pop up to let you know how long you’ve been playing at the site.
Meanwhile, the payday limit is a recurring 24-hour timeout period, which you can set to occur weekly, bi-weekly, or monthly. For example, if you get paid on the last Thursday of every month, you could trigger this limit to automatically stop you accessing your account then.
🟢Would we play at PlayGrand online casino?
This platform is user-friendly on both desktop and mobile. There’s a button to install the PlayGrand app, but this is just a shortcut to the site rather than a standalone app. This secure platform offers over 1,000 games, ranging from popular slots to classic table and live casino games.
Besides the excellent games, many payment methods are available, and withdrawals take about the average time to payout. Support is available 24/7, with fast service, and it’s easy to register an account.
The UKGC licences and regulates PlayGrand, making it a legit site. All these factors ensure that we enjoyed playing at PlayGrand Casino, and other UK players should enjoy it too.
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Commercial content notice: Taking one of the bookmaker offers featured in this article may result in a payment to talkSPORT. 18+. T&Cs apply. Begambleaware.org
Remember to gamble responsibly
A responsible gambler is someone who:
- Establishes time and monetary limits before playing
- Only gambles with money they can afford to lose
- Never chase their losses
- Doesn’t gamble if they’re upset, angry or depressed
- Gamcare – www.gamcare.org.uk
- Gamble Aware – www.begambleaware.org
For help with a gambling problem, call the National Gambling Helpline on 0808 8020 133 or go to www.gamstop.co.uk to be excluded from all UK-regulated gambling websites.